Report It shows that in the month of March, users sent a total of 597 complaints to WhatsApp. Of these, 112 complaints were related to accounting support. The account ban was appealed through 407 complaints. 37 complaints pertained to product support and 13 to safety. 28 complaints were about other supports. Of these, action was taken on 74 requests. These were all related to the ban. One thing should be kept in mind here that action means to ban an account or restore the banned account.
A WhatsApp spokesperson said that we are the industry leader in preventing abuse between end-to-end encrypted messaging services. Over the years, we have invested in artificial intelligence and other technologies to maintain the safety of users on the platform. WhatsApp spokesperson said that we have published our report for the month of March as per IT Rules 2021. More than 1.8 million accounts have been banned. Significantly, in February, WhatsApp had banned more than 1.4 million (14 lakh) Indian accounts.
WhatsApp says that abuse detection using its own automated tools operates in three phases of an account’s lifestyle: during registration, during messaging, and in response to negative feedback, which it uses to report and block users. as received. The instant messaging platform says a team of analysts helps these functions evaluate high-level cases and improve efficacy over time. To report any complaints to WhatsApp, users can e-mail [email protected] or report and block suspicious accounts using the buttons available in the app.